Everything you need to know about our rugs, ordering, and care.
Yes, every rug in our collection is hand-knotted by skilled artisans using traditional techniques passed down through generations.
Measure your room and consider furniture placement. A common rule is to leave 18-24 inches of bare floor around the rug's edges. Our size guide can help you decide.
We use premium natural materials including wool, silk, and cotton. Each product page lists the specific materials used.
Yes, we ship across Europe and internationally. Shipping costs and delivery times are calculated at checkout.
We offer a 14-day return policy on all rugs. The rug must be in its original condition. Custom and made-to-order items are non-returnable.
Regular vacuuming, rotating every few months, and professional cleaning every 1-2 years will keep your rug beautiful for generations.
Yes, we offer sample swatches for most of our rugs. Contact our team and we will arrange a sample for you.
Standard delivery takes 5-10 business days within Europe. Express shipping is available at an additional cost.